Return Policy for GOLDEN DETECTOR TRADING OF DEVICES & SEC
Return & Refund Policy Thanks for shopping at www.goldendetector.com
If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.
How Golden Detector obtains customer personal information
When opening a new account on the Golden Detector website, we request a set of personal data for the customer, which must be completed correctly in order to complete the registration process on the site and to ensure that there is no false or misleading information.
Personal Information We Collect:
Name, address, email, phone number, and other basic information.
Payment information “Any payment card details or bank account details”
Information related to cookies for electronic and marketing purposes that facilitate the development of our online store services and improve the user experience when visiting our store.
Limitations of Use of Information We Collect
Verify your identity when logging into your account and completing the purchase process
To complete the shipping and delivery process and return orders
To communicate with you, serve you and solve your problems
Improving the user experience and developing our services provided to you
For marketing purposes to display the products you want to see on our website
We are committed to ensuring that your private information is protected from being accessed or disclosed to any unauthorized party, and we have put in place all necessary measures to protect and secure the information collected on our website.